Hello,
I activated License Studio 2021 on my RWS account before desactivating Studio 2019 on the App (I wasn't aware...).
My RWS account shows In Use = 0 and the App opens as Studio 2019.
I tried to desactivate the Studio 2019 License, but I receive this message:
"Desactivation failed. Login for this product has been restricted. Contact the system administration for assistance."
Could you please help to correct this issue?
Thank you.
Fernanda
Fernanda Gonçalves Support Case Id : 00612826. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Fernanda Gonçalves Support Case Id : 00612826. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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