Translate
I've just upgraded Trados Studio 2017 to 2021 and am unable to open the software - keep getting the following error message: "Service 'Sdl.Platform.Services.ITelemetryService'could not be started". I don't understand the solution.
I've just upgraded Trados Studio 2017 to 2021 and am unable to open the software - keep getting the following error message: "Service 'Sdl.Platform.Services.ITelemetryService'could not be started". I don't understand the solution.
Hello Jenny Michalowsky ,
There can be a number of causes for this- depending on the exception.
Take a look at the following Gateway article and the suggested solutions and Workarounds-
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038444
Please let us know which solution you tried that resolved the issue.
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Jenny Michalowsky ,
There can be a number of causes for this- depending on the exception.
Take a look at the following Gateway article and the suggested solutions and Workarounds-
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038444
Please let us know which solution you tried that resolved the issue.
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
