When I access the Licenses tab on my SDL Account I have 0 available upgrades. Could you please help?
When I access the Licenses tab on my SDL Account I have 0 available upgrades. Could you please help?
Hello Ana Lopo
You purchased a Trados Studio subscription not a perpetual license so you don`t have an activation code. The subscription can be activated following the steps from this article: gateway.sdl.com/.../communityknowledge
Thank you,
Sorin
Now, when I try to enter Studio again I get a message saying the product license has been deactivated and Studio will now exit. Could you please help?
Hello Ana Lopo
Please try the following solution:
1. Close Trados Studio
2. Go to C:\Users\%Username%\AppData\Roaming\SDL\SDL Trados Studio\Studio16 (you can copy/paste this path into the Windows/File Explorer window and press the "Enter" key)
3. Delete the file LanguageCloudMachineTranslation.bin
4. Open Trados Studio
5. Log into your Language Cloud account.
Best regards
Sorin
Hello Ana Lopo
Please try the following solution:
1. Close Trados Studio
2. Go to C:\Users\%Username%\AppData\Roaming\SDL\SDL Trados Studio\Studio16 (you can copy/paste this path into the Windows/File Explorer window and press the "Enter" key)
3. Delete the file LanguageCloudMachineTranslation.bin
4. Open Trados Studio
5. Log into your Language Cloud account.
Best regards
Sorin