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When I access the Licenses tab on my SDL Account I have 0 available upgrades. Could you please help?
When I access the Licenses tab on my SDL Account I have 0 available upgrades. Could you please help?
Hello Ana Lopo
You purchased a Trados Studio subscription not a perpetual license so you don`t have an activation code. The subscription can be activated following the steps from this article: gateway.sdl.com/.../communityknowledge
Thank you,
Sorin
Now, when I try to enter Studio again I get a message saying the product license has been deactivated and Studio will now exit. Could you please help?
Hello Ana Lopo
Please try the following solution:
1. Close Trados Studio
2. Go to C:\Users\%Username%\AppData\Roaming\SDL\SDL Trados Studio\Studio16 (you can copy/paste this path into the Windows/File Explorer window and press the "Enter" key)
3. Delete the file LanguageCloudMachineTranslation.bin
4. Open Trados Studio
5. Log into your Language Cloud account.
Best regards
Sorin