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I have 2 computers and the Trados freelance plus (2019) version. Trados is installed and activated on both computers.
1 notebook crashed. How can I desactivate the licence on the crashed notebook? But not on the other one?
I have 2 computers and the Trados freelance plus (2019) version. Trados is installed and activated on both computers.
1 notebook crashed. How can I desactivate the licence on the crashed notebook? But not on the other one?
Hello Sorin
Thank you. This will probably be helpful.
But questions still remain regarding resetting the licence:
1) If I reset the licence from my web account (I have only 1 activation code for 2 computers), will I not deactivate Trados ALSO on the computer still working? I can imagine that the activation code is valid for both computers at the same time.
See screenshot: 
2. Would it be the same result as described above (1) if I reset the licence from the application itself (via the computer still working)? > 
I have another issue, but interconnected to the first issue:
I will dispose of the crashed computer (so I will never use it again) and replace it by a new computer PLUS replace the still working computer by a new one (so I buy 2 computers). Furthermore, I have a pending upgrade for the 2019 licence PLUS I have the 2021 upgrade still not downloaded and installed.
Wouldn't it be wiser to first make the upgrades on the (old) and still working computer (meaning that I need to reset the licence for the 2021 upgrade), activate the new licence , then install the newest version on the first new computer, then resetting the new licence in order to be able to install the Trados app on the second new computer?
This would mean I need to reset the licence 2 times and activate the licence 2 times. Is this possible without any problem? (I'm referring to the restriction "already used the Reset License option 3 times in the last 12 months")
A detailed question: Do I need to do the 2019 upgrade (SDL Trados Studio 2019 SR2 CU8) or can I skip it and directly download and install "Trados Studio 2021 SR1 CU4"?
I hope my questions are clear. Thank you for your feedback, Daniel
Hello Sorin
Thank you. This will probably be helpful.
But questions still remain regarding resetting the licence:
1) If I reset the licence from my web account (I have only 1 activation code for 2 computers), will I not deactivate Trados ALSO on the computer still working? I can imagine that the activation code is valid for both computers at the same time.
See screenshot:
2. Would it be the same result as described above (1) if I reset the licence from the application itself (via the computer still working)? >
I have another issue, but interconnected to the first issue:
I will dispose of the crashed computer (so I will never use it again) and replace it by a new computer PLUS replace the still working computer by a new one (so I buy 2 computers). Furthermore, I have a pending upgrade for the 2019 licence PLUS I have the 2021 upgrade still not downloaded and installed.
Wouldn't it be wiser to first make the upgrades on the (old) and still working computer (meaning that I need to reset the licence for the 2021 upgrade), activate the new licence , then install the newest version on the first new computer, then resetting the new licence in order to be able to install the Trados app on the second new computer?
This would mean I need to reset the licence 2 times and activate the licence 2 times. Is this possible without any problem? (I'm referring to the restriction "already used the Reset License option 3 times in the last 12 months")
A detailed question: Do I need to do the 2019 upgrade (SDL Trados Studio 2019 SR2 CU8) or can I skip it and directly download and install "Trados Studio 2021 SR1 CU4"?
I hope my questions are clear. Thank you for your feedback, Daniel