Hello team,
I swicthed my license from my PC to my laptop to work remotely. Now that I'm back to my office I need to switch it back. However, I cannot deactivate my license on my laptop, neither with the activation wizard nor offline.
1. How come I never could deactivate my license offline? Is there a special trick to do it? Or a special reason I cannot?
2. Can you please deactivate my license or tell me how to do it?
Thanks a lot!
Best regards,
Hello Perrine van der Zwaag
I`ve reset your license, you can try to reactivate it.
If you activate the license while connected on Wi-fi try to activate it while still connected on Wi-fi. Same for other types of connections (cable, docking station).
Thank you,
Sorin
Hello Perrine van der Zwaag
I`ve reset your license, you can try to reactivate it.
If you activate the license while connected on Wi-fi try to activate it while still connected on Wi-fi. Same for other types of connections (cable, docking station).
Thank you,
Sorin
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