Hello Trevor Byrne

Can you please provide the order number of your license so we can check?

Thank you,

Sorin

Hello Trevor Byrne

Can you please provide the order number of your license so we can check?

Thank you,

Sorin

Hello Sorin,

I am having difficulty locating the order number as it was not myself who bought it originally. The person who originally purchased it, is no longer with the company and I think it was possibly in 2016 that it was bought.

Is there any way we check?

Thanks, 

Actually, I managed to track it down. Invoice Number: 443954

Thanks,

Trevor 

Hello Trevor Byrne

In order to Parser Java .properties files you need "SDL Passolo 2016 Java Add-in" which your license doesn`t have. To see if you can add this to a 2016 license please contact a Sales person on the Live chat: https://www.sdltrados.com/contact/chat.html or https://sdl.com/chat / 

Thank you,

Sorin

Thank you!