Hello Donika Nasto,

If you haven't deactivated the license before installing Trados Studio on a new device, the license will show up as in use (it's a single-user license with 1 activation), so it can't be activated again unless you deactivate (reset) it first. 

Please follow the instructions provided in the link below to deactivate your license from your SDL account:

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545

Once the license has been reset, please wait approx. 30 minutes to activate it again on your new device. 

Thank you!

Best regards,

Adrian

Hello Adrian,

thanks a lot for your quick help! I really appreciate it.

It worked very well and now I have it installed in the new computer.

The only thing is that all my previous work is gone:-(. Is that normal? 

Or can they be retrieved somehow?

Maybe I did something wrong....

Many thanks!

Donika

Donika Nasto

Your user files are not moved over when you install on a new machine.  You need to copy them over so they are available to you on your new computer.

Thanks a lot Paul!!!

I wish you a nice day

Many thanks

Donika