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I didnt deactivate my licence before formatting my computer. Now I cant reset my licence.
I didnt deactivate my licence before formatting my computer. Now I cant reset my licence.
Why not? What happens?
Paul Filkin | RWS Group
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Sorry, Paul. I should have been more specific.
Here's what happened:
I didn't deactivate it before formating my computer and then I made the mistake of using the "deactivate offline", instead of "Reset licence". But as none of them were working, I tried both.
When I tried "reset licence" it gave me an error, so it was never completed. That's when I started this thread. Now, I just signed in to Trados and shows no licence at all! Any ideas?
TIA!
Sorry, Paul. I should have been more specific.
Here's what happened:
I didn't deactivate it before formating my computer and then I made the mistake of using the "deactivate offline", instead of "Reset licence". But as none of them were working, I tried both.
When I tried "reset licence" it gave me an error, so it was never completed. That's when I started this thread. Now, I just signed in to Trados and shows no licence at all! Any ideas?
TIA!
