Hello Sandra Dittmann

Freelance license don`t work on domain-based Networks. If removing the PC from the domain is not an option then the only solution is to upgrade to to a Workgroup or a Professional license.

Here is an article where you can check the features for every type of license: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0024812

Thank you,

Sorin

Hello,

Please urgently help me. I have approval from my superior and our purchase department to upgrade to professional license. However, we do not know how we shall realise it. The website is too complicated. Almost 2 weeks ago, on Monday 22nd November, I have sent a request for help via the online/live chat function. I was assured that the responsible department would contact me, however, nobody has contacted me so far. The money for this upgrade is only available this year, not in the next year. So we need to finish this within the next week (calendar week 49). Please contact me via e-mail (sandra.dittmann@dzne.de (English is ok) or by phone 0391/6724525 (then I would prefer to speak German)). Thank you very  much. Best regards, Sandra

Hello Sandra Dittmann

I forwarded this to a Sales person to contact you as soon as possible.

If I have any updates on this I will get back to you.

Thank you,

Sorin

Thank you so much, Sorin. :-)