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Since I've updated SDL Trados, whenever I click RWS AppStore, Trados suddenly shuts down.
I tried to uninstall the program and to download it again, but nothing changes.
What can I do?
SLD Trados Stdio 2021 . SDL Trados Studio 2021 SR2 - 16.2.8.9097
Since I've updated SDL Trados, whenever I click RWS AppStore, Trados suddenly shuts down.
I tried to uninstall the program and to download it again, but nothing changes.
What can I do?
SLD Trados Stdio 2021 . SDL Trados Studio 2021 SR2 - 16.2.8.9097
Hello Maria Colombo
Do you have any error message when clicking on RWS Appstore, before Studio shuts down? If, yes please send a screenshot.
Please go on your computer to this location and send me a screenshot: C:\Users\%USERNAME%\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins\Packages
Thank you,
Sorin
Yes, here it is the screenshot of the error message. It's in Italian, as my Studio is in Italian. Do you need me to set it in English?
Hello Maria Colombo
Most probably this is caused by a plugin. Go to C:\Users\%USERNAME%\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins\Packages an delete all the plugins from there.
The restart Studio and install the latest version of the plugins that you need from Appstore.
Thank you,
Sorin
Hello Maria Colombo
Most probably this is caused by a plugin. Go to C:\Users\%USERNAME%\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins\Packages an delete all the plugins from there.
The restart Studio and install the latest version of the plugins that you need from Appstore.
Thank you,
Sorin