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I feel lost - I bought Trados and I cannot
make the Machine Translation tool work in it, which is supposed to be operational.I feel lost - I bought Trados and I cannot
Hello Elizaveta Capelle
MT Comparison plugin doesn`t work in the Studio 2021 SR2 version - this was logged as a defect for the Apps team and it will be fixed in future versions. The only workaround for now is to use the previous version of Studio 2021: https://downloadcentercdn.sdl.com/TP/Trados/T2021/CUs/SR1_CU8/TradosStudio2021_SR1_CU8_4404.zip
Thank you,
Sorin
Thank you Sorin for your quick answer and help. I am afraid about my licence then: if I delete the current version I installed the other day and if I install the one you sent me the link for installation, would it work as I bought only 1 licence which is for 1 PC without time limit?
Thank you 
Hello Elizaveta Capelle
The license should not be affected by this but just to be on the safe side go to Studio > Help > Product Activation and deactivate the license before you uninstall this version. Then reactivate it after the previous versions is installed. In worst case scenario I can reset the license from my end.
Thank you,
Sorin
Dear Sorin, thank you for your quick answer again. I am worried because I paid 380 euros the other day for this software and it does not work correctly, I have to reinstall the previous version and cannot have the guarantee not to lose 380 euros... I feel upset about this situation.
Just to be sure: you are writing that you can reset the license from your end, does this mean you are part of SDL TRADOS team? If so then I shall make a try following your instructions. Thank you.
Just a quick note on your question. You can always see if someone responding works for RWS (therefore part of the Trados team... no more SDL) by looking hovering over their name:
Paul Filkin | RWS Group
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Thank you Paul, apologies I am new here.
Kind regards
No need to apologise Elizaveta Capelle, even people who have been here a while may not know this!! Thank you for the opportunity to share that information.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
No need to apologise Elizaveta Capelle, even people who have been here a while may not know this!! Thank you for the opportunity to share that information.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Dear Paul, dear Sorin, I am sorry to write again but I have a urgent matter.
I paid for the software 2021 Freelance version the other day and I cannot make the automatic machine translation module work though it is supposed to be included.
I heard now from an experienced German freelancer that the 2021 version had many problems and that he had to switch over to the 2019 version. I would like still to keep the 2021 version but i need iyour help to solve the problem with the automatic machine translation tool. I do not think I have to pay for a support contrat as it is an installation and software problem I am trying to solve. The software I bought is supposed to work. I was already obliged to install the previous version because of technical issues on the software but this did not solve the problem.
I thank you for your help and time.
Kind regards