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Dear Sirs,
I am having trouble with the latest update of Trados Studio 2021 freelance license > I cannot start the editor, so I tried uninstall the program from my computer and reinstall it again, but It doesn't even start any more and I cannot even deactivate the license to use it on another PC.
<SDLErrorDetails time="09/12/2021 11:52:15">
<ErrorMessage>Key not found: 'xxxx-xxxx-xxxx-xxxx'
Nome parametro: key</ErrorMessage>
<Exception>
<Type>System.ArgumentException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<ParamName>key</ParamName>
<HelpLink />
<Source>Infragistics.Shared</Source>
<HResult>-2147024809</HResult>
<StackTrace><![CDATA[ in Infragistics.Shared.KeyedSubObjectsCollectionBase.GetItem(String key)
in Infragistics.Win.UltraWinTabControl.UltraTabsCollection.get_Item(String key)
in Sdl.Desktop.Platform.WinForms.DockingViewContentControl.SetActiveViewPart(IViewPartReference viewPartReference)
in Sdl.Desktop.Platform.AbstractViewWithParts.set_ActiveViewPart(IViewPartReference value)
in Sdl.TranslationStudio.Editor.Shared.InternalEditorContext.AddDocumentViewPart(IDocumentViewPart documentViewPart)
in Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.AfterLoad(IJob job)]]></StackTrace>
</Exception>
<Environment>
<ProductName>Trados Studio</ProductName>
<ProductVersion>Studio16</ProductVersion>
<EntryAssemblyFileVersion>16.2.8.9097</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 7 Professional </OperatingSystem>
<ServicePack>Service Pack 1</ServicePack>
<OperatingSystemLanguage>1040</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>Utente-PC\Utente</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>UTENTE-PC</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>4090332 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
See attached logs
<SDLErrorDetails time="09/12/2021 11:55:54">
<ErrorMessage>Unexpected exception when initializing view part studioViews</ErrorMessage>
<Exception>
<Type>Sdl.Desktop.Platform.StudioException, Sdl.Desktop.Platform, Version=16.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
<HelpLink />
<Source>Sdl.Desktop.Platform</Source>
<HResult>-2146233088</HResult>
<StackTrace><![CDATA[ in Sdl.Desktop.Platform.AbstractViewWithParts.EnsureViewPartSite(IViewPartReference viewPartReference)
in Sdl.Desktop.Platform.AbstractViewWithParts.Control_ShowingViewPart(IViewWithParts view, IViewPartReference viewPartReference)
in Sdl.Desktop.Platform.WinForms.DockingViewContentControl.OnShowingViewPart(IViewPartReference viewPartReference)
in Sdl.Desktop.Platform.WinForms.DockingViewContentControl.EnsureDockedViewPartControl(DockableControlPane pane)
in Sdl.Desktop.Platform.WinForms.DockingViewContentControl.Init(IViewWithParts view)
in Sdl.Desktop.Platform.AbstractDockingView.OnInitControl()
in Sdl.Desktop.Platform.AbstractViewWithParts.GetContentControl()
in Sdl.Desktop.Platform.WinForms.ViewPane.set_ViewReference(IViewReference value)
in Sdl.Desktop.Platform.WinForms.StudioWindowForm.UpdateActiveView()
in Sdl.Desktop.Platform.Implementation.StudioWindow.set_ActiveView(IViewReference value)
in Sdl.TranslationStudio.Editor.EditorService.SwitchToEditorView(Boolean rememberCurrentView)
in Sdl.TranslationStudio.Editor.EditorService.OpenImpl(IDocumentDescriptor[] descriptors, IAbstractEditor[] editors, IEditorConfiguration[] configurations)
in Sdl.TranslationStudio.Editor.EditorService.OpenTranslatableFiles(ITranslatableFile[] translatableFiles, WorkflowStage[] stages)
in Sdl.TranslationStudio.Common.Files.FileUtil.OpenTranslatableFiles(IEditorService service, ITranslatableFile[] files, Nullable`1 workflowStage)
in Sdl.TranslationStudio.Common.Files.FileListControl.OpenFilesInEditor(List`1 filesToOpenInEditor, Boolean controlKeyPressed)
in Sdl.TranslationStudio.Common.Files.FileListControl.OpenFiles(IStudioWindow window, IProjectManagementService projectManagementService, EventArgs e, Boolean controlKeyPressed, ITranslatableTasksHandler tasksHandler, IEventAggregator aggregator)
in Sdl.TranslationStudio.Common.Files.FileListControl.HandleDefaultAction(Object sender, EventArgs e)
in Sdl.TranslationStudio.Common.Files.FileListControl.ListDefaultAction(Object sender, EventArgs e)
in Sdl.Desktop.Common.DataList.OnDefaultAction(EventArgs e)
in Sdl.Desktop.Common.DataList.BodyControl.OnDoubleClick(EventArgs e)
in System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
in System.Windows.Forms.Control.WndProc(Message& m)
in System.Windows.Forms.ScrollableControl.WndProc(Message& m)
in System.Windows.Forms.ContainerControl.WndProc(Message& m)
in System.Windows.Forms.UserControl.WndProc(Message& m)
in System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
in System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
in System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
<InnerException>
<Type>System.IO.FileNotFoundException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<FileName>Sdl.MultiSelectComboBox, Version=1.0.17.0, Culture=neutral, PublicKeyToken=a6f9048fb51b33ed</FileName>
<FusionLog>AVV: la registrazione dell'associazione di assembly è disattivata.
Per abilitare la registrazione degli errori di associazione di assembly, impostare il valore del Registro di sistema [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) su 1.
Nota: alcune penalità di prestazione sono associate alla registrazione degli errori di associazione di assembly.
Per disattivare la funzionalità, rimuovere il valore del Registro di sistema [HKLM\Software\Microsoft\Fusion!EnableLog].
</FusionLog>
<HelpLink />
<Source>Sdl.Community.StudioViews</Source>
<HResult>-2147024894</HResult>
<StackTrace><![CDATA[ in Sdl.Community.StudioViews.ViewModel.StudioViewsEditorViewModel..ctor(EditorController editorController, FilterItemService filterItemService, ProjectFileService projectFileService, SdlxliffMerger sdlxliffMerger, SdlxliffExporter sdlxliffExporter, SdlxliffReader sdlxliffReader, ParagraphUnitProvider paragraphUnitProvider, DisplayFilter displayFilter)
in Sdl.Community.StudioViews.StudioViewsEditorController.Initialize()
in Sdl.Desktop.IntegrationApi.AbstractViewPartController.Sdl.Desktop.IntegrationApi.Internal.IViewPartController.Initialize()
in Sdl.Desktop.IntegrationApi.Internal.Adaptors.InternalViewPartAdaptor.OnInit(IViewPartSite site, ISettingsGroup settings)
in Sdl.Desktop.Platform.AbstractViewPart.Init(IViewPartSite site, ISettingsGroup settings)
in Sdl.Desktop.Platform.AbstractViewWithParts.EnsureViewPartSite(IViewPartReference viewPartReference)]]></StackTrace>
</InnerException>
</Exception>
<Environment>
<ProductName>Trados Studio</ProductName>
<ProductVersion>Studio16</ProductVersion>
<EntryAssemblyFileVersion>16.2.8.9097</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 7 Professional </OperatingSystem>
<ServicePack>Service Pack 1</ServicePack>
<OperatingSystemLanguage>1040</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>Utente-PC\Utente</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>UTENTE-PC</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>4090332 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
<SDLErrorDetails time="09/12/2021 12:35:16">
<ErrorMessage>Unexpected exception when initializing view part studioViews</ErrorMessage>
<Exception>
<Type>Sdl.Desktop.Platform.StudioException, Sdl.Desktop.Platform, Version=16.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
<HelpLink />
<Source>Sdl.Desktop.Platform</Source>
<HResult>-2146233088</HResult>
<StackTrace><![CDATA[ in Sdl.Desktop.Platform.AbstractViewWithParts.EnsureViewPartSite(IViewPartReference viewPartReference)
in Sdl.Desktop.Platform.AbstractViewWithParts.Control_ShowingViewPart(IViewWithParts view, IViewPartReference viewPartReference)
in Sdl.Desktop.Platform.WinForms.DockingViewContentControl.OnShowingViewPart(IViewPartReference viewPartReference)
in Sdl.Desktop.Platform.WinForms.DockingViewContentControl.EnsureDockedViewPartControl(DockableControlPane pane)
in Sdl.Desktop.Platform.WinForms.DockingViewContentControl.Init(IViewWithParts view)
in Sdl.Desktop.Platform.AbstractDockingView.OnInitControl()
in Sdl.Desktop.Platform.AbstractViewWithParts.GetContentControl()
in Sdl.Desktop.Platform.WinForms.ViewPane.set_ViewReference(IViewReference value)
in Sdl.Desktop.Platform.WinForms.StudioWindowForm.UpdateActiveView()
in Sdl.Desktop.Platform.Implementation.StudioWindow.set_ActiveView(IViewReference value)
in Sdl.TranslationStudio.Editor.EditorService.SwitchToEditorView(Boolean rememberCurrentView)
in Sdl.TranslationStudio.Editor.EditorService.OpenImpl(IDocumentDescriptor[] descriptors, IAbstractEditor[] editors, IEditorConfiguration[] configurations)
in Sdl.TranslationStudio.Editor.EditorService.OpenTranslatableFiles(ITranslatableFile[] translatableFiles, WorkflowStage[] stages)
in Sdl.TranslationStudio.Common.Files.FileUtil.OpenTranslatableFiles(IEditorService service, ITranslatableFile[] files, Nullable`1 workflowStage)
in Sdl.TranslationStudio.Common.Files.FileListControl.OpenFilesInEditor(List`1 filesToOpenInEditor, Boolean controlKeyPressed)
in Sdl.TranslationStudio.Common.Files.FileListControl.OpenFiles(IStudioWindow window, IProjectManagementService projectManagementService, EventArgs e, Boolean controlKeyPressed, ITranslatableTasksHandler tasksHandler, IEventAggregator aggregator)
in Sdl.TranslationStudio.Common.Files.FileListControl.HandleDefaultAction(Object sender, EventArgs e)
in Sdl.TranslationStudio.Common.Files.FileListControl.ListDefaultAction(Object sender, EventArgs e)
in Sdl.Desktop.Common.DataList.OnDefaultAction(EventArgs e)
in Sdl.Desktop.Common.DataList.BodyControl.OnDoubleClick(EventArgs e)
in System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
in System.Windows.Forms.Control.WndProc(Message& m)
in System.Windows.Forms.ScrollableControl.WndProc(Message& m)
in System.Windows.Forms.ContainerControl.WndProc(Message& m)
in System.Windows.Forms.UserControl.WndProc(Message& m)
in System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
in System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
in System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
<InnerException>
<Type>System.IO.FileNotFoundException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<FileName>Sdl.MultiSelectComboBox, Version=1.0.17.0, Culture=neutral, PublicKeyToken=a6f9048fb51b33ed</FileName>
<FusionLog>AVV: la registrazione dell'associazione di assembly è disattivata.
Per abilitare la registrazione degli errori di associazione di assembly, impostare il valore del Registro di sistema [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) su 1.
Nota: alcune penalità di prestazione sono associate alla registrazione degli errori di associazione di assembly.
Per disattivare la funzionalità, rimuovere il valore del Registro di sistema [HKLM\Software\Microsoft\Fusion!EnableLog].
</FusionLog>
<HelpLink />
<Source>Sdl.Community.StudioViews</Source>
<HResult>-2147024894</HResult>
<StackTrace><![CDATA[ in Sdl.Community.StudioViews.ViewModel.StudioViewsEditorViewModel..ctor(EditorController editorController, FilterItemService filterItemService, ProjectFileService projectFileService, SdlxliffMerger sdlxliffMerger, SdlxliffExporter sdlxliffExporter, SdlxliffReader sdlxliffReader, ParagraphUnitProvider paragraphUnitProvider, DisplayFilter displayFilter)
in Sdl.Community.StudioViews.StudioViewsEditorController.Initialize()
in Sdl.Desktop.IntegrationApi.AbstractViewPartController.Sdl.Desktop.IntegrationApi.Internal.IViewPartController.Initialize()
in Sdl.Desktop.IntegrationApi.Internal.Adaptors.InternalViewPartAdaptor.OnInit(IViewPartSite site, ISettingsGroup settings)
in Sdl.Desktop.Platform.AbstractViewPart.Init(IViewPartSite site, ISettingsGroup settings)
in Sdl.Desktop.Platform.AbstractViewWithParts.EnsureViewPartSite(IViewPartReference viewPartReference)]]></StackTrace>
</InnerException>
</Exception>
<Environment>
<ProductName>Trados Studio</ProductName>
<ProductVersion>Studio16</ProductVersion>
<EntryAssemblyFileVersion>16.2.8.9097</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 7 Professional </OperatingSystem>
<ServicePack>Service Pack 1</ServicePack>
<OperatingSystemLanguage>1040</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>Utente-PC\Utente</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>UTENTE-PC</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>4090332 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
Removed code.
[edited by: Paul at 4:46 PM (GMT 0) on 9 Dec 2021]
