Hello 

Please try to reset the license from your RWS account as described in this article: gateway.sdl.com/.../communityknowledge

Thank you,

Sorin

Hello,

I tried to reset the license from the manner you have sent by above message, but cannot do it.

It says: 

An error has occurred
An email has been sent to support to inform them of the error.

Please try reloading / refreshing this page.

Any more suggestions?

Thanks,

Hello,

I tried to reset the license from the manner you have sent by above message, but cannot do it.

It says: 

An error has occurred
An email has been sent to support to inform them of the error.

Please try reloading / refreshing this page.

Any more suggestions?

Thanks,