On december 9, I have purchased a 2021 upgrade from 2019. I have tried to deactivate my 2019 licence in different ways (in the app, online etc.) to be able to use my new software. I have written message to the support service. Unfortunately, until today I have not found or received a solution to this problem.
Please advise
Kind regards
Barthe
Barthe Rozemond We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00650205 .
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Barthe Rozemond We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00650205 .
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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