I could not install with update correctly in this PC, then can I install this studio on mobile pc like surface.
I could not install with update correctly in this PC, then can I install this studio on mobile pc like surface.
Hi,
can you explain in more detail what installation problem you are having?
If you have a plus license (or deactivate on your other PC) you can install Studio on most surface devices if they have an intel/amd processor. ARM cpus are not supported. You can use Trados live in a web browser on any surface.
I haven't success to install correctly to my pc, which is because of Windows10 and edge, or not? I have done as the described on the web, or deleted from my pc and reinstalled. But the updated version 2022 was not open in correct. Is this available to restore by myself or not?
Can you tell us what error you are getting when you try to install.
Then someone from support can open a ticket to help you.
Okay. Error discription is as below.
Error
Failed to add window command bar extensions.
Previously I saw this Error, which means to change the PC because this pc is windows10, right?
Chikako Koga We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00671987 .
I havve received the email from support today. I wonder the error might be restored if I pay the support fee, or are window's command bar extensions related to the windows10 not 11? If so I was recommended to change my pc to the mobile like surface this year, which is the best way for the error restoration due to command bar Expansions?
Command bar expansions are requested to handle with the IRS tax sbmittion online. May I consder the sale PC coming up this year in Japan as well as in USA?
I wonder the error might be restored if I pay the support fee
Helping you with this has nothing to do with whether you paid for support or not.
Command bar expansions are requested to handle with the IRS tax sbmittion online.
What?
I'm now wondering if this is a valid request for help or some sort of spam?
as per https://gateway.sdl.com/apex/communityknowledge?articleName=000002136
this is some sort of a settings corruption issue. you should try to follow that article.
But to get this error you have to have Studio installed.
What version of Studio do you have installed or are you trying to install?
Current Studio versions work on Windows 10 and 11.