Dear Community,
Can anyone help me out here? SDL Support said my licence had been reset and would be easy to activate again on a new computer, but when I log on to my SDL account I can't see how to activate the licence again.
Many thanks!
Sarah
Dear Community,
Can anyone help me out here? SDL Support said my licence had been reset and would be easy to activate again on a new computer, but when I log on to my SDL account I can't see how to activate the licence again.
Many thanks!
Sarah
Hi Sarah,
You need to copy the license code from you SDL Account Licenses page and insert it in the appropriate place in Trados Studio. Here are instructions:
Online activation of a Single User License for Trados Studio 2021 and older
Have a super weekend,
All the best,
Ali
Hi again,
When I view my licence activation code in my Account, there is no Activation button to click. (Is that because I'm not activating the licence for the first time?)
Sarah
The 'Activation" button is not in the account, but in Studio! You need to enter the activation code in Studio and then click on 'Activate' there.
Follow the instructions as suggested by Alison.