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Deactivation problem (Trados Studio is not opened after an error)

Misun Choi

I use Trados Studio 2021 and it is not opened after an error message saying that there is a problem in an XML file.

So I tried to deactivate my account offline but it failed with an error message again.

I also tried to reset my lincense but an error message returns again.

I was going to download Trados Studio 2021 again and activate my license again.

Here I attached a screenshot of the error message shown when I try to open Trados Studio.

Error message in Trados Studio indicating a problem with an XML file at a specific project folder path, with details about the error location in the file.

I urgently need this problem fixed. I look forward to hearing from you soon.

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[edited by: Trados AI at 1:19 PM (GMT 0) on 4 Mar 2024]
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