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We are moving the license server to a new server but when deactivating the license on the old server I get the error
Provider error occurred code 653
Revocation is either complete or revocation proof is already uploaded
We are moving the license server to a new server but when deactivating the license on the old server I get the error
Provider error occurred code 653
Revocation is either complete or revocation proof is already uploaded
Hello Hannah Chew
I noticed that there`s a Support case open with the exact same description. Is Jon Young handling this issue on behalf of your company? If yes, I will get in touch with him to get this sorted.
Thank you,
Sorin
Yes that is correct
Can you let us know how we resolve this issue?
Hello Hannah Chew
Jon Young didn`t reply on the Support case so the case has been closed.
I`ve reset your license, please try to activate it on the new server and let me know if any issues.
On the new server please install the newest version of License Manager: https://downloadcentercdn.sdl.com/tp/Trados/T2022/Licensing/SR2_CU10/LicenseServerManager17.0.134.exe
Thank you,
Sorin