Worldserver compatility pack for sdl trados 2022 - download not possible

I have a valid license of Trados Studio 2022 Starter, but when I try to download the world, I get an error message, stating that I don’t have a valid license in my account, which is not true. Unfortunately, I need it for a very urgent project, so I hope for a quick response :-)
Kind regards,
Gunther
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