Please, please simplify the solution for a sudden inability to use a license. The Reset license option doesn't work, the offline activation sends a mysterious code in an email saying I can 'use' this to do something, but doesn't explain what. This is just lame.
Please provide clear details of how to reset a license without going back and forth with Support. It's just nuts.
Robin Watson
in 24 hours, I'll not have Trados Studio available and will have to cancel jobs coming in.
Might I ask to sort this quickly?
PS - A support member has in the past performed this manually for me their end. Why is this action not always provided?
I'm closing this because there is no point creating multiple threads for the same thing. We will use this one to engage with you:
Paul Filkin | RWS Group
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