I need support for the deactivation of the old license and activation of the new one.

I need support for the deactivation of the old license and activation of the new one.
I have noticed that you managed to deactivate your Trados 2017 in the meantime. You can download Trados 2021 from your account, Products and Plans - Downloads. Your upgrade can be processed from your account, Products and Plans - Licenses and then you will be shown the activation code for Trados 2021.
If you have any questions, please let me know.
Kind regards,
Elisa
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Dear Elisa
I've downloaded trados studio. However, I can't find the activation code for trados studio 2021, do I use the activation code for 2017? The activation code for 2021 is not listed under licenses
Did you process the update by clicking as follows?
Did you process the update by clicking as follows?