My old computer is no longer working and I need to reset my Studio Pro license on a new computer. When resetting the license I received an error message and was told that an email had been sent to your Support team. What is the next step.

My old computer is no longer working and I need to reset my Studio Pro license on a new computer. When resetting the license I received an error message and was told that an email had been sent to your Support team. What is the next step.

scb We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00694433 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
scb We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00694433 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Many thanks. Problem resolved (Support Case 00694189)