Hi SDL Community,

I hope you can help me:

I would like to upgrade my Trados Studio 2017 version to Trados Studio 2021.

Do I need a license key for Studio 2021?

If I try to do the upgrade, I see the following screen (unfortunately I cannot insert a s

Question

oos.sdl.com/.../upgradelicense.aspx

Sorin Perta · Answer

Hi Rosi Coutandin 
 Yes, to use Studio 2021 you need a 2021 license and you can upgrade your current 2017 license to 2021 as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039975 
 Note: For Freelance licenses like your is not necessary to deactivate the current version. 
 Thank you, 
 Sorin

Sorin Perta · Answer

Hi Rosi Coutandin 
 If you don`t deactivate the 2017 license before processing the upgrade you will be able to use both versions until the 2017 license needs to be reactivated (for example you reinstall Windows). The upgrade from 2017 to 2021 is exactly the same as the others but we didn`t put all the existing options in order not to make the article too long and hard to read. 
 Thank you, 
 Sorin

Sorin Perta · Answer

Hi Sorin Perta 
 In order to see the 2021 license you need to process the upgrade from your RWS account as described in the article I sent. 
 You need to click on Your available upgrades > Upgrade > Process Upgrade. 
 Thank you, 
 Sorin

Sorin Perta · Answer

Rosi Coutandin We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00696300 .

Trados Portfolio > 2. Licensing and Installation

Hi SDL Community, I hope you can help me: I would like to upgrade my Trados Studio 2017 version to Trados Studio 2021. Do I need a license key for Studio 2021? If I try to do the upgrade, I see the following screen (unfortunately I cannot insert a s