Hi Rosi Coutandin 

Yes, to use Studio 2021 you need a 2021 license and you can upgrade your current 2017 license to 2021 as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039975

Note: For Freelance licenses like your is not necessary to deactivate the current version.

Thank you,

Sorin

Hi Sorin,

It's me again :).

The following upgrade possibilities are mentioned under the link you sent me:

• Upgrade from 2021 to 2022
• Upgrade from 2019 to 2021
• Upgrade from 2017 to 2019
• Upgrade from 2015 to 2017
• Upgrade from 2014 to 2015
• Upgrade from 2011 to 2014
• Upgrade from 2007/2009 to 2011/2014
• Upgrade from 2007 to 2009
• Do You still require help?

I'm missing from 2017 to 2021 (this is also the upgrade package I acquired).

THANKS AGAIN FOR YOUR HELP

Rosi

Hi Rosi Coutandin 

If you don`t deactivate the 2017 license before processing the upgrade you will be able to use both versions until the 2017 license needs to be reactivated (for example you reinstall Windows). The upgrade from 2017 to 2021 is exactly the same as the others but we didn`t put all the existing options in order not to make the article too long and hard to read.

Thank you,

Sorin

Sorin Perta 

OK, fine :).

So all I need now is the license number for Trados Studio 2021, wihch I cannot find under https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx.

What can I do?

Thanks again,

Rosi

Sorin Perta 

OK, fine :).

So all I need now is the license number for Trados Studio 2021, wihch I cannot find under https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx.

What can I do?

Thanks again,

Rosi

Hi Sorin Perta 

In order to see the 2021 license you need to process the upgrade from your RWS account as described in the article I sent. 

You need to click on Your available upgrades > Upgrade > Process Upgrade.

Thank you,

Sorin

Hi Sorin,

This is what I did  before already, but when I click on "Upgrade verarbeiten", nothing will happen. In the field "Menge" I can select between 0 and 1. Either way, nothing happens.

Thanks again for your help

Rosi

Unfortunately, I cannot send you a screenshot. There is only one upgrade available for Trados Studio 2017 Freelance to Trados Studio 2021 Freelance. I get the following messages:

"Erworbene Upgrades

Sie haben folgende Produktupgrades erworben und können diese jetzt verwenden.

Wählen Sie mindestens eine Lizenz für das Upgrade aus."

Where do I select the "Lizenz für das Upgrade"?

Thanks again

Rosi