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I want to deactivate my Trados 2017 license to activate it again in another laptop, but if I enter the deactivation certificate gives an error. If I try to reset my license nothing happens. Can you help me please?
RWS Community
I want to deactivate my Trados 2017 license to activate it again in another laptop, but if I enter the deactivation certificate gives an error. If I try to reset my license nothing happens. Can you help me please?
Francisco Sedano We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00699556 .
Paul Filkin | RWS
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Francisco Sedano We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00699556 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you Paul. Problem is now solved.