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I want to deactivate my Trados 2017 license to activate it again in another laptop, but if I enter the deactivation certificate gives an error. If I try to reset my license nothing happens. Can you help me please?

I want to deactivate my Trados 2017 license to activate it again in another laptop, but if I enter the deactivation certificate gives an error. If I try to reset my license nothing happens. Can you help me please?

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