I am having problems deactivateing SDL Trados Studio 2019 Freelance Plus. I already deavtivated Studio 2019 Freelance but under Offline Deactivation Certificate I get the message: An error has occurred with your offline-deactivation. If you continue to have problems, please Please log a support request. but there is no optikn to request support
We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00701505 .
Paul Filkin | RWS
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