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Hello,
I have an SDL Trados Studio 2019 Professional licence which I would like to reset, but it's not visible in my RWS account. Would it be possible for you to reset it remotely?
RWS Community
Hello,
I have an SDL Trados Studio 2019 Professional licence which I would like to reset, but it's not visible in my RWS account. Would it be possible for you to reset it remotely?
Piotr Kolasa We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00704839 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Piotr Kolasa We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00704839 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub