Upgrade Freelancer plus from 2019 to 2022 doesn't work

Question

I bought an upgrade 2019 to 2022 but it does not work, the new license does not appear and the upgrade is not processed

Sorin Perta · Answer

Cecile Lecaux We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00704972 .

Trados Portfolio > 2. Licensing and Installation

Upgrade Freelancer plus from 2019 to 2022 doesn't work