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I bought an upgrade 2019 to 2022 but it does not work, the new license does not appear and the upgrade is not processed
RWS Community
I bought an upgrade 2019 to 2022 but it does not work, the new license does not appear and the upgrade is not processed
Cecile Lecaux We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00704972 .
Cecile Lecaux We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00704972 .