When opening SDL Trados Studio 2014 Freelance Plus a pop-up window warns about an error when trying to recover the license. One of the options is "off-line deactivation" but after trying to generate the certificate I get another error message "Cannot deactivate license". Please I need help with this as I've been struggling several days with this issue.
Luis Herrera We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00706391 .
Luis Herrera We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00706391 .
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