Hello,
I need help deactivating one of my SDL Trados Studio 2017 licenses.
My notebook needed to be formatted and the license could not be deactivated.
Could someone please help me and deactivate this license?
Thank you in advance for your help.
Charlène
Hello Charlène Falgayrac ,
Please try the workaround from this article:
https://gateway.sdl.com/articles/SolutionArticles/000001616?articleNam
Best regards,
Ana-Maria Matefi
Ana-Maria Matefi | RWS Group
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Hello Ana-Maria Matefi,
Thank you for your answer.
I have followed the mentionned workaround, but I get an error when I click "Reset License" at step 6.
I have logged a case with Support.
Best regards,
Charlène Falgayrac
Hello Ana-Maria Matefi,
Thank you for your answer.
I have followed the mentionned workaround, but I get an error when I click "Reset License" at step 6.
I have logged a case with Support.
Best regards,
Charlène Falgayrac
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