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Hi, I am trying to deactivate Trados on my old laptop so I can use it on my new laptop. I got an error message -" login for this product has been restricted". What should I do. Thanks!
RWS Community
Hi, I am trying to deactivate Trados on my old laptop so I can use it on my new laptop. I got an error message -" login for this product has been restricted". What should I do. Thanks!
joan macdonald We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00708635 .
Oana Nagy | QA Engineer | RWS Group
joan macdonald We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00708635 .
Oana Nagy | QA Engineer | RWS Group