I purchased a Trados studio license last year, I installed it and it works but I cannot sign in to SDL Language Cloud. When I'm on SDL Trados Studio I click on the upper right button saying "Sign In" and when I enter my credentials it says "No se puede acceder a los servidores de Language Cloud. Compruebe la conexión a internet y la configuración del cortafuegos e inténtelo de nuevo".
How can I solve this problem?
Emilia Gabriela Gavrilas We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00711741 .
Paul Filkin | RWS
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Hi Paul!
I have the same issue. I have a Trados Studio 2019 professional license. Until now, I could use Language Cloud when necessary. Today I get the same error as Emilia and I can't use machine translation. Can you please help as soon as possible?
Thanks in advance and regards,
Núria
Hi Paul!
I have the same issue. I have a Trados Studio 2019 professional license. Until now, I could use Language Cloud when necessary. Today I get the same error as Emilia and I can't use machine translation. Can you please help as soon as possible?
Thanks in advance and regards,
Núria
Please create a new thread. We can't help you properly if you piggy back on another persons request for help.
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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