Recently I bougth 8 upgrades from Trados Studio 2022 Freelance Plus 2017 to 2022. I have upgrade one of the licences. Then I proceeded to install Trados 2022 in 2 PC. 1 of those works properly but the other one doesn't works (Trados doesn't opens)
Hello Ignasi Navarro
Can you provide more details about what happens when trying to open Studio 2022? If you have an error message please send a screenshot.
Thank you,
Sorin
Hi Sorin,
Hello Ignasi Navarro
Please try to reset Studio settings as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033669
Thank you,
Sorin
Hello,
I do it and the same.
Regards,
Ignasi Navarro We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00719248 .
Translate
