Hi!
I reinstalled Trados Studio 2019 to a new PC and activated the licence. Now, after 4 days I receive the prompt to activate the licence. And it says I have 26 days remaining.
The licence is not available on my SDL account, since I have already activated. But apparently the PC "thinks" that Studio is not activated. Any ideas, where to look for the licence?
Dana Grinbauma We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00719124 .
Dana Grinbauma We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00719124 .
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