Hi,
I have SDL Trados Studio 2019 Freelance Plus. I understand I can install the application both on my desktop and laptop computer with no need to deactivate the license on 1 machine. In my account I see the following though:
Users 1 * In Use 1* Available 0*.
How do I get the extra activation?
Thank you for your help.
Paola
Hello Paola Carbonetto
I`ve checked your account and noticed that you activated the second activation today while the other one was activated on 15.11.2022. Can you confirm if everything is ok now?
Thank you,
Sorin
Hi,
I confirm I activated the first license on my desktop computer in November. Today I installed the program on my laptop but the activation doesn't work. I get a message saying that there are no licences available for the activation code entered.
Thank you for your help.
Paola
Paola Carbonetto We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00727018 .
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