Unable to download Deepl plugin from Appstore

Question

The install option is disabled. Could you support me in this regard?

Oana Nagy · Answer

Hi Geetanjali Phadnis , 
 We are facing some technical issues with the Appstore integrated views for Studio 2021, will be solved shortly and for that we apologize for the inconvenience. 
 Good news is that you can still download and install the version you want from the RWS appstore page, here it is: 
 https://appstore.rws.com/plugin/24/ 
 Hope it's useful! 
 Regards,

Paul · Answer

Hi Geetanjali Phadnis 
 Perhaps also just check what you are doing here. First of all you have selected the Language Cloud Add-on which is not anything that gets installed in Trados Studio, and secondly you may be using an older version of the software based on the small warning triangle. What does it say when you hover over it? 
 Also, what is the full version number of your software? Current version for 2022 is Trados Studio 2022 - 17.0.5.14757. 
 Oana Nagy

Trados Portfolio > 2. Licensing and Installation

Unable to download Deepl plugin from Appstore