Both of my online and off-line acivation failed. However, after those attemt, my RWS account shows my licence is used.
I found a support link https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0040006.
Should I try this? If so, should I reset my licence beforehand?
I attatch my error screen shot here.
We will be pleased to help you with this problem so have logged a support case on your behalf: 00728939. We do prioritize customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community.
We will be pleased to help you with this problem so have logged a support case on your behalf: 00728939. We do prioritize customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community.
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