Hello,
I am unfortunately unable to deactive my SDL 2019 license offiline, nothing works on the Website. I cannot do it directly in Trados because the old computer crashed. Could you please open a support case for me ?
Thank you very much and have a nice day!
Kind regards,
Laura
Laura Meissner We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00729232 .
Laura Meissner We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00729232 .
Hello, my old computer is back from repairs and I have the same problem, I cannot deactivate the SDL Trados license by myself. Could you please help once again regarding this problem? Thank you very much in advance and have a nice day!
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