Translate
After upgrading from Trados 2019 to Trados 2022, I am unable to create any new projects. The file list in the Wizard remains empty
Handling existing projects (i.e. ncluding adding files to them) works fine.
Any ideas/help is/are appreciated....
After upgrading from Trados 2019 to Trados 2022, I am unable to create any new projects. The file list in the Wizard remains empty
Handling existing projects (i.e. ncluding adding files to them) works fine.
Any ideas/help is/are appreciated....
Are you trying to use a project template from S2019? This might be the culprit.
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
Thank you for your quick reply, Jerzy!
Yes, I have tried both project templates from S2022 and from S2019... :-/
Hi Bettina Hein
Maybe this article would help https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038682
Best regards,
Loredana
Thank you, Ana-Loredana. I have updated the exceptions rule in my AntiVirus just in case - but again: no difference. Sigh... thank you anyway!
I assume you have downloaded the installer for Studio. If so, we can try to do the following: Uninstall Studio via Control Panel, restart your PC and then install Studio again using the installer and making sure to right-click it and chose "Als Administrator ausführen".
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
I really appreciate your readiness to help!
I have now uninstalled T2022, restarted the PC and reinstalled T2022, then opened as administrator. Still, the Project Wizard list is empty and I am unable to add files to the list:
File ->Setup ->Project Templates now shows the project templates located in C:\Program Files (x86)\Trados\Trados Studio\Studio 17\Project Templates\ - correct?
Thank you for your detailed response. Everything seems to look perfectly. Have you tried to drag & drop the files onto the Project Wizard window? Or are you using the "Add file" button?
I am quite sure having had this problem in the past, but unfortunately fail to remember, if I repaired it myself or got help from SDL at that time. Therefor I would ask Ana-Loredana Gabur for more help, as my only solution now would be connecting to your PC and "stochern im Dunkeln"...
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
- Drag&drop the files into the Welcome view window unfortunately does not work at all.
- Clicking on "Browse" in the Welcome view window opens the Wizard (which is fine). Same for using Ctrl + N to "Create a new Project". However, in both cases, impossible to add any files: Right-clicking into the file list box shows the 3 greyed-out options "Merge file - "Change file usage" - "remove file".
I'm pretty sure I am overlooking something... and/or making a stupid mistake... Sorry to take so much of your time!
If drag & drop does not work, something is deeply wrong there. Hopefully Loredana will take over here. Otherwise I could arrange a meeting with you online and try to repair that. Unfortunately, there is no guarantee I would succeed.
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
Let's see... I will post any progess/solution that we might find. Meanwhile, thank you very (!) much for your time, ideas and effort!
You're welcome. Unfortunately, Google refuses to help. And even if I know, that asking the right question should bring you the correct answer, I simply fail to formulate the right question 
If you are willing to take some risk and a possible necessity to reinstall Studio, you could go here: C:\Program Files (x86)\Trados\Trados Studio\Studio17 and find a file called SDLTradosStudio.exe.config. If you close Studio you should be able to rename this file to something like SDLTradosStudio.exe.confi_ After restart of Studio the program should automatically recreate this file. Should this not help or Studio fail to start, you can always rename back to SDLTradosStudio.exe.config and this should allow you to work as before. However, this is not a proven method, just an idea...
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
Dear Ana-Loredana
I have had a look at Bettinas PC. She is able to create new projects using project templates, this works.
However, when trying to use Drag & Drop from the home screen, the project creation does not work. This means, the files added per drag & drop on Studio window do not appear in the One-Step-Project-Wizard, the file list there remains empty regardless how many files have been added in the previous step. Unfortunately I cannot tell where the error comes from. Could you please help?
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
Dear Ana-Loredana
I have had a look at Bettinas PC. She is able to create new projects using project templates, this works.
However, when trying to use Drag & Drop from the home screen, the project creation does not work. This means, the files added per drag & drop on Studio window do not appear in the One-Step-Project-Wizard, the file list there remains empty regardless how many files have been added in the previous step. Unfortunately I cannot tell where the error comes from. Could you please help?
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
Does by any chance the other way work- adding files by using browse?
Also not sure why the issue but on this article https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0027506 it is stated For the drag and drop feature to work, Microsoft Internet Explorer 10 or later is required. If your computer has an older version of the Microsoft internet browser installed, the old Welcome view is displayed . Can you please check also please which version of Microsoft internet explorer it is used?
Loredana
Using "Browse" has the same result—no files in the project wizards file list. I cannot tell, if MS Explorer is installed, but hasn't it been dropped already by Microsoft? I seem not to have it on my Win11 machine. And in my case the file list remains empty too. So it looks like S2022 has a limited functionality in Windows 11. Great, we have detected a new culprit (bug?) here.
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.