I have downloaded Trados 2022 but am getting the messate 'Could not overwrite file C:/ProgramData/Package Cache/Traods/Trados Studio 2022/sdlsplash.pdng. The process cannot access the file because it is being used by another process.
Can you let me know how to solve this. Thank you.
Jane
Jane Martin We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00730636 .
I wanted to buy a support contract but they were unable to quote me a price until I had bought the upgrade.
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