Dear Sirs,
After having successfully reset my license and not using Trados Studio 2021 for a few weaks, when I now open Trados Studio 2021, it is asking me for activation (License expired, Activate) but neither the original activation code (from 2019 when I bought the license) nor the new code shown in my account for the upgraded Studio 2021 is working. Can you please advise?
Thank you
With best regards
Kateřina Novotná
Kateřina Novotná We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00731255 .
Kateřina Novotná We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00731255 .
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