Thanks everyone in advance for any help!
Could anyone please point me to a source where the licensing process for Studio is described in detail so a humble mind like me can understand it? Where terms like "Deactivating a license" and "Resetting a license" and the difference between the two are explained?
And does anyone know why I can't reset my license more than tree times a year (whatever "resetting" means)?
Many thanks!
Volkmar
Hello Volkmar Hirantner
"Deactivate a license" is when you follow the normal process of deactivation from Studio > Help > Product Activation.
"Resetting a license" is a workaround / force deactivation for when the normal process described above doesn`t work.
The normal deactivation process works in almost all cases so I would say that 3 resets per year is a fair amount in case the normal deactivation doesn`t work.
Thank you,
Sorin
Thank you for your explanation, Sorin! Much appreciated.
Now, I when I want to deactivate my Studio 2021 Freelance license on NotebookOld, WIN 10, (to activate it on NotebookNew, WIN11), I get the following error messages:
[In German]: "Deactivation failed"
[In English]: "Revocation is either complete or revocation proof is already uploaded". (Whatever that means)
Trying to reset the license won't do anything at all.
Any good idea? Where should I turn to to have that problem solved so I can activate my license on NotebookNew? SDL seem to take pretty good cover when problems crop up.
Thanks for any hint or help!
Volkmar
Thank you for your explanation, Sorin! Much appreciated.
Now, I when I want to deactivate my Studio 2021 Freelance license on NotebookOld, WIN 10, (to activate it on NotebookNew, WIN11), I get the following error messages:
[In German]: "Deactivation failed"
[In English]: "Revocation is either complete or revocation proof is already uploaded". (Whatever that means)
Trying to reset the license won't do anything at all.
Any good idea? Where should I turn to to have that problem solved so I can activate my license on NotebookNew? SDL seem to take pretty good cover when problems crop up.
Thanks for any hint or help!
Volkmar
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