I need to deactive my Trados Studio 2017 License without accessing my previous computer. The Reset License feature doesn't work. Could you please deactivate my license so that I can use the software on another computer?

I need to deactive my Trados Studio 2017 License without accessing my previous computer. The Reset License feature doesn't work. Could you please deactivate my license so that I can use the software on another computer?

I have now managed the solve the issue and I don't need the deactivation anymore.
I have now managed the solve the issue and I don't need the deactivation anymore.