I can't deactivate Studio 2017. How should I proceed?

Hello,

I'd like to deactivate Studio 2017 Freelance Plus, but I get the error shown below. (I think I should have deactivate the 2017 license BEFORE proceeding with the 2021 Upgrade...) Could you please let me know how to deactivate 2017? Thanks! 

SDL Trados Studio 2017 Product Activation window showing an active license for SDL Trados Studio 2017 Freelance with an error message: Deactivation failed. Could not revoke this license. - Could not connect to the activation server. Check the activation server address in the provider settings. - The request was aborted: Could not create SSLTLS secure channel.



Generated Image Alt-Text
[edited by: Trados AI at 1:50 PM (GMT 0) on 4 Mar 2024]
emoji
Parents Reply Children