My error information is the following:
The issue occurred after I tried to update Trados to version 2021 SR2 - 16.2.10.9305. I deinstalled everything (all plugins, MultiTerm) and used the troubleshooting by resetting (renaming with _old) and also deleted projects.xml and it is still not working. After installing it again, the same error message is popping up.
Can you please support me so I can use Trados again?
Adélaide Le Meur We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00773535 .
Paul Filkin | RWS
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