Translate
*I'm loosing business right now !!
I read so many similar messages/stories.
DEVELOPERS REALLY NEED TO CRACK ON WITH THOSE BASIC ISSUES FOR THE PRICE WE PAY !
RWS Community
*I'm loosing business right now !!
I read so many similar messages/stories.
DEVELOPERS REALLY NEED TO CRACK ON WITH THOSE BASIC ISSUES FOR THE PRICE WE PAY !
"10 days later, no answer and I'm stuck."
What was your ticket number? How did you contact support? I am extremely surprised to read this because the support team are always very quick to respond to problems of this nature. I'll create a new ticket for you now but it would be good to know how you went about this the first time? Quite often we learn people tell us they contacted support but they actually didn't do this at all... or they did, but then never saw multiple responses that were provided because they disappeared into their spam folders. So please keep an eye out for the email to the next post.
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Bastien Dupuy We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00773858 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
