I'm trying to deactivate my license so I can activate it again on my traveling laptop.
I keep getting the message "multiple instances of this application running". I've looked through the forums and see similar questions but no solutions. I have restarted Windows multiple times, and it does not clear the multiple instances. How can I deactivate my license?
Thank you for your assistance.
Sarah Rumme We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00774158 .
Sarah Rumme We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00774158 .
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